The future is more and more being built based on abstractions of people into data and algorithms. How can UX researchers get the job done *and* advocate for users? In this talk, Rachel Ceasar shares ways to slow down and actually listen to users through the lost art of data analysis. Aimed at democratizing the research process for researchers and non-researchers alike, Rachel will provide UXers with concrete steps for better documenting analytical decisions across teams and clients in a way that is transparent, replicable, and rigorous.

50 users. 75 hours of recorded interviews. 1250 pages of transcripts. Sometimes a post note analysis just doesn’t cut it. When shifting through tons of interviews and focus group data, using a playbook or codebook can be a helpful tool to systematically organize user data into data-driven insights. In this talk, Rachel will introduce you to a powerful analytical method for documenting research data and decisions in a way that is transparent, reflexive, and rigorous for you and your team.

50 users. 75 hours of recorded interviews. 1250 pages of transcripts. Sometimes a Post-it-note analysis just doesn’t cut it. When shifting through tons of data, grounded theory methods can be a helpful tool to systematically organize and make sense of it. This workshop will introduce you to a powerful analytical method for documenting research decisions in a way that is transparent, reflexive, and rigorous.

Join us for Design in Health, a partnership between Evenings at the Loft and Health 2.0 Los Angeles. Our quarterly series will explore the relationship between health and design, with the aim to bring together all types of practitioners.

We welcome professionals from all fields and disciplines contributing to health and wellness in Los Angeles by coming together, exploring meaningful topics, and building a community that moves our field forward.

We also welcome curious designers interested in how to contribute to this important and evolving field, in need of human-centered practices that benefit our health and wellbeing. Our format consists of four lightning talks, cocktails and tasty treats.

Our Speakers:

We kick off our first event with a variety of design researchers; looking at the field from different perspectives. Your hosts of the night are Health 2.0 Los Angeles organizer, Jessica Santana, and Kluge Interactive CEO, Arturo Perez, who will give an overall introduction to the design in health landscape in Los Angeles and introduce our amazing speakers:

• Rachel Carmen Ceasar, PhD, Culture of Health + Tech Consulting

• Susan Williams, MA, founder of Agency Other

• Jessica Moreau, Research Health Scientist, U.S. Department of Veteran Affairs

• Janis Martman, Research Scientist & and Priya Nayak, Senior Design Researcher, Headspace.

Is our job as designers to just fix things gone broke, or can we create impact further upstream? Come chat with us this month as we focus on...the power and politics of design. We'll read from one book--"Ruined by Design" by Mike Monteiro.

Join us for a timely discussion with author and medical anthropologist Professor Heide Castañeda about her new book, Borders of Belonging: Struggle and Solidarity in Mixed-Status Immigrant Families. Her book examines the pressing but previously unexplored aspect of immigration in America—the impact of immigration policies and practices not only on undocumented migrants, but also on their family members.

Ethnio’s Research Nights work to support the growing community of researchers, designers, and product managers (PMs) who are interested in using customer research to build the best products. Over 100 designers, researchers, PMs, and lots of others folks came out to discussing researching the humans that use our products. For our fifth night, Dr. Rachel Ceasar will speak on Global Research Ethics, as well as a presenter from AirBnB.

This month, we'll be reading Kat Holmes' new book "Mismatch" on inclusive design together with an article from WIRED magazine.

This is our first open office hours that we're trying out. The idea is that you can stop by anytime between 12-4pm on Wednesday and ask me anything related to service design!

• Maybe you are transitioning into service design and are curious about getting into the field?

• Perhaps you're a seasoned designer and have a question about ethnographic methods?

• Or maybe you've never heard of Hermosa Beach and just wanted to meet another local service designer!

Either way, sign up and we’ll chat! Limiting it to 10 people, so if you don’t end up coming, please update so others can come.

Research on U.S. Health and Healthcare (RUSH) cordially invites you to our first book club and author Q&A of the year. This Spring, we're reading The Look of a Woman: Facial Feminization Surgery and the Aims of Trans-Medicine, Winner of the 2017 Ruth Benedict Book Prize. Join us for a hearty discussion with author and medical anthropologist Professor Eric Plemons about his new book on facial feminization surgery, a series of bone and soft tissue reconstructive surgeries intended to feminize the faces of trans-women. Dr. Marieke van Eijk will be leading our discussion with Eric.