Delivering research, design, and strategy for companies like:
Define the problem
Foundational research: How do we bridge the gap between what a your business thinks what a person / user needs and what a person / user actually needs?
Identify a strategic problem
Frame the research question
Cultivate cross-team buy-in and creative collaboration
Conduct the research
User experience research: Who should we talk to and what are their frustrations, expectations, and aspirations for a product / service?
Uncover deeper insights
Map out social, emotional, and behavioral needs
Develop person-centered opportunity areas
Strategize solutions
Design strategy: How do we align user research findings with business goals and company capacity?
Generate new ideas and develop better solutions
Guide team toward new models, systems, and products
Socialize findings across team and company